Performance-measurement

The Performance Measurement dimension is defined as 2 areas:

1. The metrics used to measure our forecasting effectiveness:

• Impact on Profitability
• Customer Service Quality
• Competitive Strategy

2. How our forecast performance information is gathered and utilized:

• Degree to which incorrect forecasts are measured through "forecasting error", versus the inability of other business functions to deliver volume when expected
• Ability to utilize that data to plug into future forecast models (capturing both Judgmental and Planned Events and blending into Time-Series data)

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