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  • résumé
    • résumé|Ted's Résumé
    • Professional Experience|Professional Experience
    • Skills|Technology Skills
    • Education|Education
    • References|References
  • Contact Centers
    • Main Page|"The ROC"
    • Service Model|Service Model
    • Call Routing|Call Routing
    • Business Analysis|Business Analysis and Models
    • Workforce Management|Workforce Management
    • Disaster Recovery|Disaster Recovery
    • First 90|First 90
  • Astrophysics
    • Astrophotography|Astrophotography
    • Messier Catalog|Messier Catalog
    • Supernovae Catalog|Supernovae Catalog
    • Telescopes|Telescopes
    • Variable Stars|Variable Stars
  • navigation
    • mainpage|mainpage-description
    • recentchanges-url|recentchanges
    • randompage-url|randompage
  • SEARCH
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